What inspires your work? A business analyst's reflection on working with This is Milk and it's unique brand of culture
Business Analyst, This is Milk
Our business analyst consultant Angela Bowden, shares her experiences of working as part of our business analysis managed service. People for projects is what we provide - but we put as much emphasis on culture, learning and creating as open an environment as we can, to make sure we keep the best people on our team to deliver the best work for our clients.
Customer Analyst, This is Milk
We would like to share with you what our incredible journey has taught us over the past years and to consider how these business lessons could benefit our audience. Whether you’re new to the world of business or have been in the game for years, we dare say the following lessons will hold true:
●Know your brand inside out – and don’t be afraid to be different.
When This is Milk was conceived, we started by defining our brand. We knew that our name would stand out from the crowd for example and prove a conversation starter. How right we were. If you’re curious as to the thought process behind the moniker, you can read about the branding exercise here.
●Treat your brand with the same importance as a major client
Even if you’re overwhelmed with client work, never forget to focus on your brand and to share what’s going on with your company. Don’t neglect your business – look after it and it will look after you.
Customer Analyst,This is Milk
Sometimes it’s healthy to take time out to reflect on your own achievements, for to quote Ferris Bueller, “Life moves pretty fast. If you don't stop and look around once in a while, you could miss it.”
Once upon a time, two women came together with a shared idea. Looking around, Angela Prentner-Smith didn’t see anyone else in Scotland offering a business transformation service, so she decided to step up and give it a go.
That once upon a time took place just a few years ago and in the subsequent months, a lot has happened. The idea has taken seed and that seed has grown into a business development agency called This Is Milk. Two and a half years and 20 clients later, we’ve surpassed milestones that we could previously only have dreamed of – and this is just the beginning.
One year ago, it was only last summer, I decided to come to Scotland to pursue my Master’s Degree in Marketing at the University of Aberdeen.
My background was merely related with research, having worked in a variety of different social research projects while studying sociology and working in National Centre for Social Research in Greece. Market research first came to my life during the year I spent in Poland as an exchange student, where I had the opportunity to work on a consumer behaviour project. Although I also held positions before and after Poland that research was not included in my main tasks, I was always keen on bringing research and its insights as the key to moving forward!
We're recruiting for a Customer Analyst to join Team TiM here in Glasgow! It's a full-time maternity cover with the possibility of going permanent - flexible start date and flexible working hours.
So what's the role about?
Well, every one of our team shares the ability to look at a business from a customer's perspective, turning that insight into strategies (and action!) to improve that business. This can cover lots of areas including branding, business planning, customer experience, marketing, process improvements... So the types of jobs you'd be doing are things like trends and data analysis, customer research, campaign creation, communications, defining content strategies and managing digital channels including websites to name a few!
Managing Consutant, This is Milk