 By: Morgane Tanguy
In the spirit of National Inclusion Week, we as UX designers play a vital role in making our designs, processes, and workplaces more inclusive. While discussions around inclusivity often revolve around design principles and company culture, one key aspect that deserves more attention is how we communicate and collaborate with people. Inclusive Communication with Users and Customers When we talk about inclusion, it’s crucial to remember that our users and customers are, above all, humans. Depending on the products and services we work on, some individuals may face challenges in expressing themselves, feeling comfortable or being confident during research activities. Here’s a simple but key principle to follow: Give them the time and space they need. Read More
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 By: Morgane Tanguy, UX Designer at This is Milk Opening presents on Christmas morning, my grandma’s buttery cooking, this wine from 1997 I once tasted, the smell of pain au chocolat on Sunday mornings, the cold wind from the sea on my cheeks... Those are sensory and joyful moments I lived, naturally captured in my memory, without any effort.
As humans we all have memories. Those memories are created by conscious and subconscious experiences that trigger emotions. These emotions (positives or negatives) triggered during this experience increase the chance of memorising the experience, which explains why I remember those memories a few years later.
This week, User Researcher and Designer, Bobby King talks to Tremis Skeete about sketch noting. Tremis asks him:
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