We focus on human-centered change, digital strategy, research-based product design and education and upskilling for the future. 

Some of the organisations we have worked with!

How we help you nourish and grow!

Nourishing your business like milk nourishes life

We help people and organisations grow by delivering the right mix of strategy, training, design, and research. From developing future-ready skills to shaping inclusive cultures and customer-led services, we work with you to build meaningful change

See all our services

The people behind 'This is Milk' 

We’re a small team with big hearts and bold ideas. At ‘This is Milk’, we’re driven by curiosity, empathy, and the belief that meaningful change starts with people. We bring together a blend of creative thinking, strategic insight, and a passion for impact — all delivered with care, collaboration, and just the right amount of challenge.

How we work

Don't take our word for it, read what others have said!

"Working in transformation in RBS has been a great experience, largely because of the specialism our consultant population has brought in to help transform the area. I worked directly on a scrum team with Angela Prentner-Smith and was able to benefit from her experience first-hand.  Angela planned employee listening initiatives, took part in information gathering and helped design interventions based on the outcomes. She wasn’t ever afraid to challenge anti-patterns through the entire hierarchy of the organisation and is fantastic at speaking truth to power."

View our training prospectus below or Contact us for more information at: 
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