This week, User Researcher and Designer, Bobby King talks to Tremis Skeete about sketch noting. Tremis asks him:
If you have any suggestions for future Three at Threes, or would like to take part in one, we'd love to hear from you -email us.
Welcome our latest Three at Three. In this week's episode, Angela Prentner-Smith chats to Tesco Bank's Process Improvement and Development Lead Ann Marie Dockerill, about Process Modelling. Angela asks Ann Marie the following three questions:
Why is good process design imperative for business?
What do you think the key steps to good process design are?
Can iterative process mapping be applied in an agile environment?
We hope you enjoy it, and if you'd like to find out more about Ann Marie, click on her name to go to her Linkedin profile.
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Welcome to our Pride Month special of Three at Three. In this episode, our Engagement and Inclusion expert Lynn Pilkington interviews Mental Health First Aid Trainer and consultant, Davey Shields.
Davey is an independent Mental Health First Aid Trainer and consultant. He is also the founder of the charity MenTalkHealth which was set up to tell stories around mental health to encourage men and others to talk more.
This week, our Product Manager Tremis Skeete is back, this time talking to Labster's Martin Keane about Martin's career journey into product management and learning from his perspective, what it takes to be successful in a product career.
Tremis asks Martin the following three questions:
1. You have a background in marketing with specialities in international research and social media. As you progressed in your career, how would you say that your past roles prepared you for the product management role you have now?
2. You have been in roles with the titles 'project manager', 'product and project manager', and now, a 'product owner'. Could you share with our audience the distinctions between those kinds of roles, if any?
3. If you could list the top five skills that you feel make you successful as a product manager, what would you share?
We hope you enjoy it!
In today’s Three at Three, our product designer Tremis Skeete and our UX designer Morgane Tanguy, discuss UX and User Journeys. Morgane gives Tremis her take on the following questions:
1. When you want to understand how a user will use a product what's the first thing you do?
2. When you decide to focus your efforts on understanding user journeys, what problem/s are you trying to solve?
3.Why is it so important to understand the scenarios for when a user interacts with a product?
When talking about the future, people usually engage in activities of hypothetical observation, negotiation and informed speculation. But how does one perform these activities towards gathering this information? Where does one begin to look at data within the complex realities we live in? Identifying future signals is one of those methods researchers use to recognise patterns in the landscape of our modern world.
In the run up to our Designing for Future Signals course next week, Angela-Prentner Smith and our new Product Manager, Tremis Skeete, discuss the art of Future Signals: what are they? What do you do with them? And how do you recognise them? Here's an overview of what they talked about.
In this week's edition of our weekly 3@3 series, Al and Steve discuss the Agile method and DT best practice with Agile coach Paul Mathers. Paul was a business architect for 10 years before becoming an Agile coach with Arabica Transformation consultants.
The 3 questions covered in this episode:
In this weeks 3@3 conversation, we speak with John Hatfield from Second City Communications.
John joins us in week number 15 of the series, to give us his take on the following hot topic questions:
In this weeks 3@3, we are joined by CIO Keith Laidlaw.
IT is part of the team and is an essential part of the strategic leadership team along with operations, change management and HR. Keith suggested that years ago IT was considered a citadel department, too busy with other IT related projects to spearhead any organisational change programmes. Over time organisations developed 'IT islands', external to the IT department, which they invariably knew nothing about, which was fine to an extent, however, IT islands affected the holistic nature of the organisations IT systems. Suddenly marketing systems couldn't talk to sales, sales systems couldn't talk to finance, the island effect had created technology 'silos'. Had IT been involved in these change decisions, they would have had a more holistic view of the technology.
Has working from home killed the command & control manager or indeed the validity of this style of organisational culture? This is 'the big pointy question' Angela and Steve discuss in this edition of our 3@3 video blog.
Angela suggests that while managerial approaches need to change, we're not quite there yet. We are still seeing some organisations encouraging their middle management to push employees down the 9-5 route with little appreciation of those working with children in the house or partners that work shifts. Some organisations consider getting their employees to work their usual 9-5 working patterns as a return 'to normal', and are not yet in the place of looking at deliverable and accountability rather than the proverbial 'bums on seats' approach. These are the organisations that will struggle as this 'new way of working culture', embeds in society. However, Angela suggests that it's never too late to build relationships with your team based on trust, deliverable's and shared organisational goals.