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Agile & Digital Transformation best practice

9/3/2020

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Graphical Illustration of various area of Agile. People, Data, Time, Production & Business
In this week's edition of our weekly 3@3  series,  Al and Steve discuss the Agile method and DT best practice with Agile coach Paul Mathers. Paul was a business architect for 10 years before becoming an Agile coach with Arabica Transformation consultants. 

The 3 questions covered in this episode:
  • Arm's length leadership - why is this bad for transformation?
  • Theory over practice - do the certificates really help?
  • Scaling - when is it right to do this?

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How important is 'communications' when embarking on a transformation project?

8/20/2020

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Image of Steve Plummer talking to John Hatfield
In this weeks 3@3 conversation, we speak with John Hatfield from Second City Communications.

John joins us in week number 15 of the series, to give us his take on the following hot topic questions:
  • Communication is just one of many facets of a digital transformation journey. How important is it?
  • What are the common pitfalls and barriers to effective communication in change management?
  • What can organisations do to get it right and what are the tangible benefits of doing so?

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Reviewing IT's role in Digital Transformation - What did we get Right & Wrong

8/13/2020

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In this weeks 3@3, we are joined by CIO Keith Laidlaw.

IT is part of the team and is an essential part of the strategic leadership team along with operations, change management and HR.  Keith suggested that years ago IT was considered a citadel department, too busy with other IT related projects to spearhead any organisational change programmes. Over time organisations developed 'IT islands', external to the IT department, which they invariably knew nothing about, which was fine to an extent, however, IT islands affected the holistic nature of the organisations IT systems. Suddenly marketing systems couldn't talk to sales, sales systems couldn't talk to finance,  the island effect had created technology 'silos'. Had IT been involved in these change decisions, they would have had a more holistic view of the technology. ​

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The role of skills development in the successful delivery of transformation projects.

7/30/2020

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In this week's 3@3 Al and Steve discuss the role of skills development in the successful delivery of transformational projects. 

Al talks about his own eclectic learning journey that incorporated further, higher, mature, online learning and everything in between. 
Having experienced the full spectrum of learning pedagogy's, Al suggests that the most important aspect of up-skilling is to find a learning approach that works for your circumstances and your preferred style of learning.

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What is the role of the IT department in transformational programmes?

7/22/2020

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Within digital evolution projects, do the IT team lead or support? This issue (not surprisingly) comes up a lot. However, given the core driver for all these conversations are around people, their employees, clients, stakeholders etc, the process is ultimately a people-first approach rather than technology first. IT (of course) has its place at the table as evolution programmes are discussed and planned, due to their inherent knowledge about the business and current systems therein. IT departments understand how these systems currently work and how they can be developed and used to greater effect. Digital evolution projects run parallel with BAU activities and the BAU environment is a core part of that evolution discussion, as it is ultimately about improving on what you currently do. 

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Experimentation, behaviour change and creating a healthy culture.

7/16/2020

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In our Three@Three web series this week, Al and Steve are joined by Kerry Freeman, the owner of Free Human. Kerry is an expert in FS culture change. Today we are discussing the 3 factors for success in delivering a change road-map. 

Al kicks off by asking, what does a healthy culture look like. Kerry suggests that it's important to recognise that there is no one 'cookie-cutter' answer to the question of what makes a great culture. However, Kerry's favourite definition comes from Carolyn Taylor's 'Walking the Talk'.

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Top 3 tips when preparing for a digital transformation.

7/9/2020

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Image of Al Morris from This is Milk speaking with Steve Plummer
In this week's 3@3, Al and Steve discuss the things individuals and organisations should consider before embarking on a transformation programme.
 
Al kicks off with a hotly debated question in our sector, the definition of 'Digital'.
​What does digital mean to your business?
The answer to this question is usually...it depends.
 
Steve stresses that the best way to tackle this deceptively tricky question is to first assess your organisation's digital purpose. Steve uses an example of a community trust organisation, where a client board or senior stakeholders defined the brief surrounding the DT programme, they believed that the organisation should be using the latest technology in the most advanced way to deliver the most compelling service for their clients. 


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