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WES came to This is Milk at the tail end of 2019, to support in the development of their proposition but also to help create an online resource to support the female business start-up community. Whether owning your own business is a dream in your head, or you are already set in motion, this website is a library of knowledge to guide you in this journey. When it comes to this website, content is paramount, so it was crucial that we identified user groups and created useable persona’s that would allow WES to create content suited to their needs. 
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In our Three@Three web series this week, Al and Steve are joined by Kerry Freeman, the owner of Free Human. Kerry is an expert in FS culture change. Today we are discussing the 3 factors for success in delivering a change road-map.
Al kicks off by asking, what does a healthy culture look like. Kerry suggests that it's important to recognise that there is no one 'cookie-cutter' answer to the question of what makes a great culture. However, Kerry's favourite definition comes from Carolyn Taylor's 'Walking the Talk'. 
In this week's 3@3, Al and Steve discuss the things individuals and organisations should consider before embarking on a transformation programme.
Al kicks off with a hotly debated question in our sector, the definition of 'Digital'. What does digital mean to your business? The answer to this question is usually...it depends. Steve stresses that the best way to tackle this deceptively tricky question is to first assess your organisation's digital purpose. Steve uses an example of a community trust organisation, where a client board or senior stakeholders defined the brief surrounding the DT programme, they believed that the organisation should be using the latest technology in the most advanced way to deliver the most compelling service for their clients.
In this weeks Three@Three discussion, Al and Steve are joined by Jo McCallum, Chief Experience Officer at iDisrupt Digital. With a career in FMCG, drinks and the software industry, Jo has years of experience in leading culture change as part of digital transformation programmes.
We asked Jo three questions on the subject of Cultural Change.
Prior to a number of weeks ago, it was found that 70% of working professionals spent at least 1 day a week working remotely (IWG), with 53% working at least half of the week out of the office.
Remote working is not a new term, however it has been thrust into spotlight in recent weeks with many now forced into their homes for an unknown length of period trying to make the best out of this difficult situation. Make no mistake, for many, working from home (remotely) is not an easy transition or something that they are even set up for. Many have no desks at which to sit, poor lighting maybe, potentially children running around mad, not to even mention the isolation from colleagues and friends. It is understandable that this challenge for many, has been nothing if not, well challenging. (Click 'Read More' to watch video recording of our 'Remote Working & Facilitation' session) 
Over the the past 2-3 years This is Milk has become heavily involved in the world of upskilling & reskilling, with the creation of an award winning training programme, multiple client run training programmes (conducted around the world), and an in-depth research project looking at international best practice to direct Scottish Government in ongoing activities.
It has been a journey born from our want and desire as a business to solve problems, initially to tackle the issue of the digital skills gap in Scotland, swifty moving on and thinking larger to see us traveling the world and growing a community of experts that both advises and drives everything we do. One of these experts is local business transformation expert, Steve Plummer, who since meeting not much longer than 2 years ago, is now not just one of our trusted trainers, mentors and consultants, but a member of the This is Milk family. 
What is Three@Three?
Three@Three, is a weekly video chat, between Steve Plummer (One Pebble Consulting), Angela Prentner-Smith (MD This is Milk) and Al Morris (Transformation lead for This is Milk). Each week they tackle 3 questions topical to today. Sometimes they will invite further collaborators. Why we launched Three@Three? The crisis we face globally is forcing change that hasn’t been seen in our lifetimes. It is demanding a change of approach, a pivoting in thinking and needs to accept being challenged in order to move at the speed we all now need to. Curious minds and challenge are now the norm. Our leaders of the future will be curious, will invite and welcome challenge and want to be provoked into rethinking their received positions. This series of conversations look to raise questions, offer viewpoints and invite challenge to take the conversations forward into new areas. Join the conversation. Everything we discuss, is a topic of debate and conversation - and we'd love you to join that conversation. If you would like to join us in a Three@Three conversation, or would like to submit a topic, just email us at hello@thisismilk.co.uk. Also feel free to comment and question the video - which will always be on Vimeo, and shared across our social channels. |
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