This is Milk Consultancy
  • Home
  • What We Do
  • Who We Are
  • The Way We Work
  • Get in Touch
  • Our News

Our News & Events.

element_settings.Image_30621876.default

What is the role of the IT department in transformational programmes?

7/22/2020

0 Comments

 
Within digital evolution projects, do the IT team lead or support? This issue (not surprisingly) comes up a lot. However, given the core driver for all these conversations are around people, their employees, clients, stakeholders etc, the process is ultimately a people-first approach rather than technology first. IT (of course) has its place at the table as evolution programmes are discussed and planned, due to their inherent knowledge about the business and current systems therein. IT departments understand how these systems currently work and how they can be developed and used to greater effect. Digital evolution projects run parallel with BAU activities and the BAU environment is a core part of that evolution discussion, as it is ultimately about improving on what you currently do. 

IT departments hold a lot of knowledge and insights which should be included in transformation programme discussions, however, it is important to remember that IT departments will also have developed their own departmental road-maps surrounding their department's offering within the business and technology infrastructure. They may bring with them a technology first bias. While Steve suggests that there are opportunities to merge evolution projects (IT and the rest of the business), the imperative should always be to address the organisation and end-consumer needs.  


Great transformation programmes require a partnership mindset, with input from across the business with sales and marketing often being the custodians of road-map, as they tend to own those client relationships and understand the pain points and opportunities. When asked about what makes the ideal mix of departmental disciplines, Steve suggests that from an organisational perspective, we need to break down the silo thinking within and that the three C's, (Culture, Collaboration and Coalition) are central to the success of digital evolution project development and the delivery of a truly, transformational road-map.  
0 Comments



Leave a Reply.

    Archives.

    May 2022
    February 2022
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    March 2021
    September 2020
    August 2020
    July 2020
    March 2020

    Categories.

    All
    3@3
    Agile
    Angela Prentner Smith
    Angela Prentner-Smith
    Comms
    Culture
    Customer Experience
    Digital Skills
    Digital Transformation
    Diversity
    Equality
    Inclusion
    Leadership
    Process Modelling
    Product/Project Management
    Remote
    Talks
    Training
    Ux
    What We Do

    RSS Feed

Location.

Office address:
Suite 3/10, 4 Rogart Street, 
Bridgeton, 
Glasgow
G402AA

Contact Us.

What We Do
Who We Are
Training By This is Milk
Privacy Policy
Terms of Use

hello@thisismilk.co.uk

© 2021 This is Milk Ltd. SC446550
Registered Address: 82 Mansionhouse Gardens, Glasgow, G41 3DP 
  • Home
  • What We Do
  • Who We Are
  • The Way We Work
  • Get in Touch
  • Our News