We focus on human-centered change, digital strategy, research-based product design and education and upskilling for the future. 
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​We designed a research strategy to understand the needs and views of a broad range of Education Scotland’s audiences, specifically landing on the views of educators as the dominant user type to be understood.

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​Over the course of several months we worked with every single employee, from the senior board to remote overseas workers to dig into the purpose and values of the business and give recommendations for how ResDiary can build a brand that the people can believe in and get behind.

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"Working in transformation in RBS has been a great experience, largely because of the specialism our consultant population has brought in to help transform the area. I worked directly on a scrum team with Angela Prentner-Smith and was able to benefit from her experience first-hand.  Angela planned employee listening initiatives, took part in information gathering and helped design interventions based on the outcomes. She wasn’t ever afraid to challenge anti-patterns through the entire hierarchy of the organisation and is fantastic at speaking truth to power."

View our training prospectus
below or Contact us for more
​information at: 
​[email protected]