This is Milk Consultancy

Digital
Transformation &
Change, Made Human
​

  • Home
  • Civtech Support
  • What We Do
    • Psychological Safety Indexing
    • Diversity and Inclusion
    • Safe to Change
  • Real Impact, real stories
  • Office space hire
At This is Milk, we partner with organisations to create transformation that matters—by blending inclusion, innovation, evidence-led strategies, and future-ready skills.
​

Inclusion: Our foundation for impact
  • Psychological Safety Indexing — We don’t just value psychological safety; we measure it, build it, and foster it. When teams feel safe to speak up, challenge norms, and be themselves, creativity and performance naturally follow.
  • Diversity & Inclusion Consultancy — Diversity fuels innovation and reframes challenges. We guide clients to cultivate inclusive cultures that welcome all voices and perspectives.
  • Inclusive Learning — Through our partnership with Neve Learning, we deliver accessible, hybrid training experiences that adapt to diverse learner needs.
Innovation: Driving fresh ways forward
  • We embed service design, design thinking, and creative problem-solving into everything we do—transforming insight into user-centric products, services, and strategies.
  • Our work isn’t one-size-fits-all: whether through team workshops, strategy design, or large-scale innovation projects, we tailor solutions to each client’s context. ​
Research-based change: Insight as the catalyst
  • Research & User Testing form the backbone of our approach. We move beyond assumptions, digging deep into user behaviours and stakeholder insights to inform every decision.
  • From crafting stakeholder workshops to conducting cultural and employee research, we ensure every initiative is grounded in real understanding and measurable outcomes. ​
Skills for the future: Building capability for tomorrow
  • Our Skills Strategy and Training Needs Analysis services help organisations identify growth areas and design learning programs that develop critical future skills—like creativity, problem-solving, judgment, curiosity, empathy, and facilitation.
  • With Neve Learning, we offer scalable, inclusive, and secure training solutions, built to upskill teams flexibly and effectively.
Integrated strategy & culture: The full transformation cycle
  • We support full-cycle transformation—from digital strategy and road-mapping to business architecture, product strategy, and change consultancy.
  • Our cultural change services help organisations define values, measure culture, and implement change through leadership coaching, vision workshops, and bespoke training. ​
Why this works
By weaving together inclusion, innovation, research-based change, and future-focused skills, we design transformation that is not just strategic, but also human-centred, sustainable, and impactful.
Picture

Our partner for inclusive learning​

We’ve partnered with Neve Learning to provide training through their inclusive and accessible learning platform, offering a flexible hybrid delivery approach. 
Learn more

Email:[email protected] to ask a question or to organise time for a chat (*we love a chat)

Location

Scottish Office
Suite 116-119
​50 Wellington Street 
Glasgow
G2 6HJ 


Welsh Office 
​4th Floor, 14 Museum Place, City centre
​Cardiff CF10 3BH

Contact Us


​What We Do
Privacy Policy
Terms of Use


[email protected]

© 2025 This is Milk Ltd. SC446550

Registered Address:
 Baltic Chambers,  Suite 116-119, 50 Wellington Street, Glasgow, G2 6HJ

  • Home
  • Civtech Support
  • What We Do
    • Psychological Safety Indexing
    • Diversity and Inclusion
    • Safe to Change
  • Real Impact, real stories
  • Office space hire