Have You been working hard to create a good working culture in your organisation but you don't feel like your team is reaching its potential? It's been more than 20 years since Harvard University Professor Amy Edmondson first published her research on psychological safety. Since then, she has developed a simple scan that allows teams and it's members to understand their level of psychological safety within their teams/organisation. The survey takes minutes to complete, the output is an anonymous Psychological Safety Index score for both the team and the individual, demonstrating where individual team members sit within the overall team score. 

​​By understanding the level of psychological safety in these 4 areas, organisations can better gauge how well a team will work and learn together over time. 
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Inclusion and diversity
People speak up when they feel included and their contributions valued. ​

Willingness to help
People are more willing to help when they feel appreciated and when offers of help are reciprocated.

Attitude to risk and failure
Holding mistakes against team members can erode the things that bind a team and derail progress on a project or arriving at solutions to a problem. ​

Open conversations
Candid conversions are valuable in a team context and can help teams tackle complex issues or problems.

Image describes the benefits of psychological safety in teams

Option 1 - PSI Scan 
Team members complete the PSI Scan, which generates an anonymous report to be discussed within your team or organisation. 
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Option 2 - PSI Scan and debrief 
This option includes the anonymous report and a facilitated debrief by one of our accredited facilitators, providing more insights on the four areas of psychological safety mentioned above.
This will include in:
 - Briefing with the team manager
 - Introduction to PSI with the team
 - A debrief and team discussing
​ - Individual Reports for the team​ ​

“I have found the partnership with This is Milk a really valuable learning experience. Over the time Kerry and Jo have worked with us, they have demonstrated highly-effective listening and engagement skills in order to understand our work and our needs. They then built the partnership work around those and as a result our Great Place to Work programme have established this as the bedrock of our ethos and culture work. The Change Ready and psychological safety programmes, have had an impact on all those who participated – we continue to build on this through introducing action learning sets for the cohorts of line managers and we continue to revisit your feedback at our Leadership Team.​
It has been an absolute pleasure working with you both.”​

Senior Director, National Government Agency

​Kerry Freeman
Kerry is an experienced facilitator and team coach, her strengths are empathy, curiosity, and collaboration - with specialist subjects ranging from:
 - Culture and behavioural change
 - Psychological Safety
​ - Employee engagement

Jo McCallum
Jo is an experienced trainer, coach, and facilitator – with specialist subjects ranging from:
 - Psychological safety
 - Corporate storytelling
 - Design thinking for growth, managing change and difficult conversations

Angela Prentner-Smith
 - ​Hybrid Facilitation
 - ​Empathic
 - Speaking truth to power