Wanted! A Customer Analyst to join team TiM

We're recruiting for a Customer Analyst to join Team TiM here in Glasgow!  It's a full-time maternity cover with the possibility of going permanent - flexible start date and flexible working hours.  

So what's the role about? 

Well, every one of our team shares the ability to look at a business from a customer's perspective, turning that insight into strategies (and action!) to improve that business. This can cover lots of areas including branding, business planning, customer experience, marketing, process improvements...  So the types of jobs you'd be doing are things like trends and data analysis, customer research, campaign creation, communications, defining content strategies and managing digital channels including websites to name a few!

We don't care as much about the level of experience you have doing any of these things (they can all be learned!), we care more about people who are constantly curious about finding the best way to solve a problem.

You'll love working with us if you...

Like variety - every one of our customers and projects is unique - no working day is the same!
Relish learning new stuff - we all get stuck in with anything that needs to be done and if you want to learn certain skills, all you have to do is ask
Want direct access to customers and their feedback - there's no account management hierarchy here
Want to shape the future of our business - this is an open and collaborative workplace where everyone's voice is equal 

As we mentioned before, we're open to hearing from anyone with the right attitude over specific experience or skills.

Here's who we're looking for.... 

A creative thinker - happy to share ideas
Willing to roll your sleeves up and execute those ideas
Puts customers' perspectives first, always
Up for learning new skills and not afraid to put them to the test
Open to change and committed to improvement
Good at planning and prioritising; able to juggle a few projects at once
Confident and open communicator

 To find out more or apply, get in touch with us by email at [email protected] by midnight on Sunday 14 May.

Thanks! ​

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​(Blog first published 09/05/2017)